NEW The Canary Agent is live at 20,000 hotels. Your first 6 months are free.
One AI Agent for Your Whole Hotel

The most profitable hotels use the Canary Agent to delight guests, increase revenue and reduce labor costs.

The Canary Agent knows every guest, connects to every system and handles the work from start to finish.

First 6 Months FreeWhile we measure the impact on your P&L
Then 25%Of the profitability impact. Nothing else.
20,000+Hotels in 125+ countries run on Canary
In Production Today

What Hotels Are Doing With the Canary Agent

Here's the work it's already doing at hotels of every size, from select-service properties to luxury resorts.

Why One Agent

One Request Touches Every Department

Point solutions handle their slice and hand the rest back to your staff. The Canary Agent sees your whole property, so it finishes the job.

SUN 9:40 PM A guest texts: “Any chance we could keep the room until 2 tomorrow?”
One Request. Five Actions. One Agent.
  1. 01

    Checks tomorrow's arrivals, confirms 412 is free and quotes $45 from your rate rules.

    PMS + RATE RULES
  2. 02

    Takes the yes and posts the charge to the folio.

    GUEST MESSAGING + FOLIO
  3. 03

    Moves 412 from the 11 AM turn to the 2 PM turn and resequences the section.

    HOUSEKEEPING BOARD
  4. 04

    Updates tomorrow's cleaning forecast and the attendant count that goes with it.

    LABOR FORECAST
  5. 05

    Flags the incoming guest for 412 so nobody promises them an early check-in.

    PMS + ARRIVALS

Five systems. One decision. Nobody paged. Run five separate agents and step 03 never happens, because the agent that sold the late checkout doesn't know a housekeeper is scheduled to knock at 11.

How It Learns

Built for Hospitality. Proven at Scale.

The Canary Agent learns from real hotel outcomes at 20,000 properties. It's graded on what matters to you: the guest got what they needed and the hotel captured the revenue.

Trained on Hospitality

Reinforcement Learning on Real Hotel Outcomes

The agent is graded every day on rooms assigned correctly, upgrades accepted, requests resolved and revenue captured. That's deep hospitality reinforcement learning, not a general model pointed at a hotel.

Bounded by Design

Great Outcomes, No Unintended Actions

The agent does what you've trained and permitted it to do, and nothing else. Every action is logged, and anything outside your rules goes straight to your team with full context.

Enterprise Proven

Years of Durability, Scale and Security

The only hotel agent with years of proven enterprise durability, scalability and security. Already running at the world's largest hotel brands and already through their security reviews. SOC 2 and PCI DSS v4.

Every action runs on 10 years of guest touchpoints and certified integrations, already live at your property.

Layer 03
The Canary Agent

One agent across your whole property. You set the scope and the authority, and every action lands in the log.

ArrivalsReservationsGuest requestsHousekeepingSales & eventsMarketingFinance
Layer 02
Guest Interaction

The touchpoints Canary already owns at 20,000 hotels. This is how the agent reaches your guests and completes a request instead of describing one.

Mobile check-inKioskTablet registrationMobile keysSmart checkoutUpsellsGuest messagingCompendiumF&B orderingDigital tippingAuthorizationsPayment links
Layer 01
Systems of Record

Certified two-way integrations with the systems your hotel already runs. They keep the record. Canary takes the action.

PMSCRSSales & cateringLock systemsPaymentsPOSService optimization
Authority & Control

You Set the Rules

The Canary Agent can write to your PMS and charge a guest's card. Here's how you control exactly what it does.

Scope

You Draw the Line

Decide what the agent handles on its own, what it confirms with staff first and what it never touches. Comps, refunds, rate overrides and inventory holds stay exactly where you put them.

Escalation

Warm Handoffs, Not Dead Ends

When a request is out of scope or a guest is upset, the agent routes it to the right person with the full conversation attached. Nobody starts over.

Record

Every Action Is Logged

See what was promised, to which guest, on which channel and under whose authority. One record your staff, your brand and your auditors can all read.

Results

Trusted by over 20,000 Hotels in 125+ Countries

10 years of guest interaction and certified integrations sit behind the Canary Agent. That's why it works at brand scale on day one.

20,000+Hotels in 125+ countries
82%Improvement in efficiency
4xIncrease in upsell conversions
6%Improvement in service scores
WyndhamIHGMarriottFour SeasonsBest WesternChoice HotelsRadissonTUIMillennium & CopthornePreferred HotelsBespoke HotelsKerten HospitalityBeaumierBrøchner HotelsCrescent HotelsAce Hotel

HotelTechAwards: Best Guest Experience Platform · Best Voice Bot Software · Best Guest Messaging · Best Upselling Software · Best Contactless Check-in · Best Fraud Prevention · Best Digital Tipping · Hoteliers Choice · Best Places to Work  |  SOC 2 · PCI DSS v4

Pricing

You Only Pay 25% of the Impact We Have on Your Profitability

One agent, one price. No license fee, no per-module fee and no minimum. Your first 6 months are free, and we spend them measuring exactly what changes on your P&L.

Months 1–6

Free

The agent goes live at your property. We set the baseline together and measure what moves: occupancy, ADR, upsell capture, labor hours and recovered revenue.

$0
Month 7 Onward

25% of the Impact

You keep 75% of the profitability the agent adds. Priced on measured impact against your baseline, not on seats, rooms, modules or messages.

25% OF MEASURED IMPACT
If Nothing Moves

You Pay Nothing

No improvement means there's nothing to take a share of. We carry the risk of finding out.

$0

Ready to See the Canary Agent in Action?

Send us a week of your calls, messages and emails. We'll show you what the Canary Agent would have handled and what it's worth on your P&L.